All of our shipments are insured for damage and loss.
Free shipping methods depend on where you live and from which warehouse your products are shipping. Please allow for 2-3 weeks in transit for North America and 4-6 weeks elsewhere. Note that these times are estimates based on the usual standards. With the current Covid pandemic, we are seeing longer than usual delays in some regions, particularly with orders shipping to the US.
We have premium shipping options available to most places, which are faster to arrive and have online tracking.
If you have a time sensitive order that our free shipping methods will not satisfy, please contact email@example.com and we will happy to assist you in selecting a method to meet your needs!